Effective Date: August 15, 2025
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, advertisements, or communicate with us through any channel.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order details and purchase history
- Communication records (such as inquiries via email, chat, or social media)
- Device and usage data (including cookies and tracking technologies)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling orders
- Shipping and delivery of products
- Customer service and support
- Managing payments and transactions
- Improving our website, products, and services
- Marketing and advertising purposes, including personalized ads and retargeting
- Analytics and performance tracking (including tools such as Meta/Facebook Pixel, Google Analytics, etc.)
- Fraud prevention and security purposes
- Compliance with legal obligations
3. Advertising and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
- Understand user behavior and website performance
- Measure advertising effectiveness
- Provide relevant advertisements across platforms (such as Meta, Google, TikTok, etc.)
You can disable cookies in your browser settings; however, some features may not function properly.
4. Sharing of Information
We do not sell your personal data.
We may share your information with trusted third parties only when necessary, including:
- Payment processors (e.g., PayPal, Stripe)
- Shipping and logistics providers
- Marketing and advertising platforms
- IT and service providers that support our operations
We may also disclose information if required by law or to protect our legal rights.
5. International Data Transfers
Your information may be processed and stored in countries outside your own, where data protection laws may differ. By using our services, you consent to such transfers.
We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or accounting requirements
- Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Restrict or object to certain processing activities
To exercise your rights, please contact us using the information below.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Third-Party Services
We may use third-party services for:
- Payment processing
- Order fulfillment
- Advertising and analytics
- Communication tools (e.g., email, messaging apps, live chat)
Each third-party service has its own privacy policy governing its use of your information.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: [email protected]
WhatsApp: +86 19901549269
13. Company Information
Company Name: Lianyungang Chengxiang Jewelry Co., Ltd.
Address: No. 40-462 Banqiao West Road, Lianyun District, Lianyungang City, Jiangsu Province, China